Privacy Policy

1. Who we are

Auto Connect Rental (“we”, “us”, “our”) is a car rental company operating from Tirana International Airport, Albania. We are the data controller for any personal information you provide to us.

Contact: info@autoconnect.rent

2. What data we collect

• Contact details — name, phone number, and/or email address you submit via our inquiry forms or WhatsApp.
• Booking information — pickup date, vehicle preference, and trip details you share with us.
• Usage data — pages visited, referring URL, and device type, collected anonymously via Google Analytics.
• Cookies — essential session cookies and optional analytics cookies. See our cookie banner for details.

3. How we use your data

• To respond to your rental inquiry and provide a quote.
• To confirm and manage your car rental booking.
• To send service-related communications (booking confirmation, pickup instructions).
• To improve our website through anonymised analytics.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis (GDPR)

We process your data on the basis of contractual necessity (to fulfil your rental request), legitimate interest (to respond to inquiries), and consent (for analytics cookies, which you may withdraw at any time).

5. Data retention

Booking records are retained for up to 3 years for accounting and legal compliance. Inquiry data from non-converted leads is deleted within 6 months. Analytics data is anonymised and retained per Google's standard retention settings.

6. Your rights

Under GDPR you have the right to:

• Access — request a copy of your personal data.
• Rectification — correct inaccurate data.
• Erasure — request deletion of your data.
• Restriction — limit how we process your data.
• Portability — receive your data in a portable format.
• Objection — object to processing based on legitimate interest.

To exercise any of these rights, email us at info@autoconnect.rent. We will respond within 30 days.

7. Cookies

We use essential cookies required for the site to function and optional Google Analytics cookies to understand traffic patterns. You can accept or decline non-essential cookies via the banner shown on your first visit.

8. Changes to this policy

We may update this policy occasionally. The “Last updated” date above reflects the most recent revision. Continued use of our site after changes constitutes acceptance.

9. Contact

Auto Connect Rental
Rruga e Aeroportit, Rinas, 1504, Albania
info@autoconnect.rent
+355 69 723 3372